33: The $1 Trillion Challenge: Sylvia Ng on Tackling E-Commerce Waste
- She Supply Chains Podcast

- Jun 15
- 1 min read
Updated: Jul 21

What if we could transform the challenge of e-commerce returns into an opportunity for environmental good?
In this episode, we welcome Sylvia Ng, a true leader in the e-commerce and logistics world. Sylvia shares her personal and professional journey, from a traditional upbringing to founding Return Bear, an innovative company tackling the environmental impact of e-commerce returns head-on. She emphasizes the vital role of mentorship, the growing presence of women in tech, and the urgent need for sustainable practices across the industry.
Sylvia's story goes beyond business; she opens up about her personal battle with cancer and how that experience fueled her desire to build a purpose-driven organization. Her insights offer a fresh perspective on balancing innovation with responsibility, making this episode a must-listen for anyone interested in the future of sustainable e-commerce and empowered leadership.
In this episode, we discuss:
(02:50) Personal and Professional Journey
(08:45) Environmental Impact of E-commerce Returns
(11:37) Return Bear's Innovative Solutions
(17:34) Women in Tech and Logistics
(20:48) The Future of Returns and Sustainability
(32:43) Environmental Impact of Returns
(35:19) Purpose-Driven Entrepreneurship
(41:16) Framing Challenges as Opportunities
Listen in for more can't-miss insights from Sylvia! Click here to listen!
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