89: Trust First, Business Second: Navigating Middle East Supply Chains with Himani Kanwal

Aug 11
2 min read

What does it take to build a supply chain that can adapt to different cultures, withstand disruption, and thrive in an unpredictable world?

In this episode, we welcome Himani Kanwal, a supply chain leader whose career has taken her across diverse geographies, industries, and operational environments. Drawing from her experiences in India and the Middle East, Himani shares how navigating different cultures, markets, and business practices has shaped her approach to supply chain leadership. Her journey highlights the importance of adaptability, curiosity, and understanding local dynamics when building effective global supply chain strategies.

Throughout the conversation, Himani explores the operational complexities of managing supply chains in volatile markets and shares practical lessons from transforming retail and healthcare supply chains. From establishing distribution centers and optimizing inventory strategies to navigating demand planning, government tenders, and changing market dynamics, she demonstrates how supply chain leaders can balance global strategy with localized execution. She also emphasizes the importance of embedding teams, building trust, and creating strong governance structures to successfully navigate complex transformations.

Himani also looks toward the future, discussing the technologies, strategies, and leadership approaches needed to create more resilient and future-ready supply chains. She shares how organizations can prepare for uncertainty by strengthening their networks, embracing technology, and remaining flexible in the face of change. As a woman in supply chain, Himani is equally passionate about creating opportunities for others, highlighting initiatives that support and empower women across the industry. Her story is a powerful reminder that building the future of supply chain isn't just about technology—it's about people, relationships, and the willingness to adapt.

In this episode, we discuss:

1:33 – Himani's Personal and Professional Background

2:56 – Her Journey into Supply Chain and Early Experiences

5:15 – Navigating Cross-Functional Roles and Challenges

10:04 – Explaining Supply Chain to High School Students

11:24 – Cultural Nuances in Middle East and India

13:26 – Operational Complexities and Volatility in Middle East

17:28 – Building Localized Supply Chains in the Middle East

19:08 – Transforming Retail Supply Chains: Case Study

22:13 – Implementing Distribution Centers and Inventory Strategies

23:01 – Demand Planning and Governance in Healthcare

24:52 – Managing Government Tenders and Market Dynamics